Terms of Service | DawnSky Pressure Washing WA

Welcome to DawnSky Pressure Washing. These Terms of Service outline the rules, responsibilities, and expectations associated with using our exterior cleaning services. By scheduling or receiving services from DawnSky Pressure Washing, you agree to the terms and conditions outlined below.

Our goal is to provide reliable, professional service while maintaining transparency and trust with every customer.

1. Services Provided

DawnSky Pressure Washing provides professional exterior cleaning services for residential and commercial properties. Our services include, but are not limited to:

House washing using low-pressure techniques
Roof cleaning and moss removal
Driveway and concrete cleaning
Gutter cleaning and tiger stripe removal
Window cleaning
Commercial pressure washing
Seasonal services such as Christmas light installation

Service availability may vary depending on weather conditions, surface type, and property accessibility.

2. Scheduling and Appointments

Appointments are scheduled on a first-come, first-served basis. Free estimates are provided based on the information supplied by the customer.

Customers agree to provide accurate details regarding property size, surface materials, access points, and any known issues. Inaccurate or incomplete information may result in pricing adjustments or rescheduling.

3. Pricing and Payments

All pricing is based on the scope of work discussed during the estimate process. Final pricing may change if additional services are requested or if property conditions differ from what was originally disclosed.

Payment is due upon completion of services unless otherwise agreed upon in writing. Accepted payment methods will be communicated at the time of booking. Failure to submit payment may result in additional fees or service restrictions.

4. Cancellations and Rescheduling

We understand that schedules can change. Customers may cancel or reschedule appointments with reasonable notice.

Same-day cancellations may be subject to a cancellation fee
Weather-related delays may require rescheduling to ensure safety and proper results

5. Property Access and Preparation

Customers are responsible for ensuring clear and safe access to all service areas. This includes:

Removing vehicles from work areas
Securing pets
Closing all windows and doors
Moving fragile or valuable outdoor items

Delays caused by restricted access may result in rescheduling or additional charges.

6. Surface Conditions and Pre-Existing Damage

Exterior cleaning may reveal pre-existing damage such as cracked siding, loose paint, deteriorated roofing, or weakened concrete.

DawnSky Pressure Washing is not responsible for damage caused by pre-existing conditions, improper installation, aging materials, or lack of routine maintenance.

7. Satisfaction Guarantee

We offer a 100 percent satisfaction guarantee. If you are not satisfied with the completed service, please notify us within 24 hours so we can evaluate and address the issue when appropriate.

8. Weather Conditions

Exterior cleaning services are weather-dependent. Unsafe conditions, such as heavy rain, freezing temperatures, or high winds, may require service delays or rescheduling to protect both the property and our technicians.

9. Use of Photos and Media

By using our services, customers grant DawnSky Pressure Washing permission to take before-and-after photos of the property for quality control and marketing purposes. No personally identifiable information will be shared without customer consent.

10. Limitation of Liability

DawnSky Pressure Washing shall not be held liable for indirect, incidental, or consequential damages. Our liability is limited to the amount paid for the specific service performed.

11. Changes to Terms

DawnSky Pressure Washing reserves the right to update or modify these Terms of Service at any time. Updated terms will apply to future services and will be made available upon request or on our website.